Thank you so much for supporting Holiday Hearts and taking this creative journey with me. We’ve received your request for a refund and will process it as soon as possible.

Because we're still waiting on the original funds to be transferred back to us from our production partner, your refund may take up to 5 business days — but we’ll keep you in the loop every step of the way.

In the meantime, if you have any questions, feel free to email us at [support@raisethereel.com].

We’re truly grateful for your belief in this project, and we hope to have the chance to bring you something special in the near future.

With gratitude,
Jen Lilley + the Raise the Reel Team