Shipping policy

Shipping Policy for Raise the Reel

Thank you for your support of Raise the Reel! We are excited to share our campaign-related merchandise and scripts with you. Please review our shipping policy below:

1. Shipping Timeline: Campaign-related merchandise and scripts will be shipped once they are made available by our production team. Typically, this happens shortly after the project wraps. We strive to ensure that your items are shipped promptly, and you will receive a notification when your order is on its way!

2. Shipping Methods: We ship our products using reliable carriers to ensure they reach you safely and efficiently. Depending on your location, you can expect different delivery times and shipping options at checkout.

3. Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method selected and the destination of your order. We aim to provide reasonable rates for our supporters.

4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

5. Address Accuracy: Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or issues caused by inaccurate addresses.

6. International Shipping: If we offer international shipping, please be aware that you may be responsible for customs duties and taxes. These fees are determined by your local government and are not included in your order total.

7. Contact Us: If you have any questions or concerns regarding your order or shipping, please feel free to contact our support team at support@raisethereel.com. We’re here to help!

Thank you for being a part of the Raise the Reel community!